To notify us of an error or request information about the servicing of your mortgage loan, please write us at the following address:

Attn: Servicing Errors and Request for Information,
Southside Bank
PO Box 150099
Fort Worth, TX 76108-0099

Be sure to include your name, account number and a description of the error or information you are requesting.

Mortgage Loans

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Johnna Hutchins

Mortgage Loan Officer

  • NMLS # 580531

  • 6201 South Broadway
    Tyler, TX 75703

  • Office: 903.581.9732
  • Fax: 903.534.5515


  • Mon – Thurs: 9:00am - 4:00pm; Friday: 9:00am – 5:00 pm

I have been in the mortgage industry since 1986. With my experience, my goal is to help you navigate through the process and find the right product to fit your needs. It’s my personal mission to effectively communicate with you, provide you the best customer service, and meet your closing date.  Whether a first time homebuyer or seasoned homeowner, you can rely on my integrity and ingenuity to build a trusting customer relationship for years to come.

Your journey home starts with a convenient, quick, no-hassle mortgage loan from Southside. Applying is easy—you can do it online in just 20 minutes.

  1. Apply now or finish a previously started application.
  2. When you have completed the application, click submit, and we will review your information.
  3. A Southside Bank loan officer will follow up with you shortly.

We are a Texas bank, and all our mortgage loan officers live and work near you. We want to help you get the home of your dreams! Apply online or give us a call at 877.639.3511.